Frequently Asked Questions
Your Questions, Answered
Can I change or cancel my plan at any time?
Answer: Yes, absolutely. We believe in earning your business every month. You can easily upgrade, downgrade, or cancel your plan at any time directly from your account settings. There are no long-term contracts or hidden fees.
What is the source of your data, and how accurate is it?
Answer: Our data is our most valuable asset. We use proprietary data collected from official trade filings, which is then rigorously cleaned, structured, and verified by our in-house team of data experts. We stand by our data as the most accurate and reliable trade intelligence in the market
Is there a free trial for the paid plans?
Answer: We offer a comprehensive Explorer plan that is 100% free and provides you with a monthly snapshot of key market data. While we don't offer a time-limited trial of paid plans, our Professional plan is a fantastic, low-commitment way to experience the full power of our interactive dashboards
Can I export the data to use in my own reports?
Answer: Yes. All of our paid plans (Professional, Business, and Enterprise) allow you to export data to common formats like CSV and Excel. The amount of data you can export depends on your chosen plan, with higher-tier plans offering higher limits
How secure is my data and my payment information?
Answer: Security is our top priority. Your payment information is processed through a fully PCI-compliant, encrypted payment gateway. Your personal account and any custom data are protected with industry-standard security protocols. We treat your data with the same level of security we use for our own
What kind of support do you offer?
Answer: We offer support tailored to your needs. The Professional plan includes standard email support. Our Business plan includes priority support via both chat and email. Enterprise clients receive a dedicated account manager for white-glove onboarding and continuous support.