Privacy policy

Last updated: April 25, 2025

Welcome to Data Intelligence (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website and dashboard services (the “Service”). By accessing or using the Service, you agree to the terms of this policy.

 
1. Information We Collect
a. Account & Profile Data

Name, email address, company name, phone number
Username and password (securely stored)
b. Billing & Payment Data

Payment method details (e.g., credit card, invoicing)
Billing address and transaction history
c. Usage & Analytics Data

Pages and features accessed
Login/logout timestamps, IP address, device and browser information
Performance and error logs
d. Uploaded Data

Files you upload to generate and view your dashboards (e.g., CSV, spreadsheet)
Any annotations or metadata you add
e. Cookies & Tracking Technologies

Essential cookies for login and security
Analytics cookies to understand feature usage and improve performance
Functional cookies to remember preferences (language, theme)
 
2. How We Use Your Information
We use your information to:

Provide, maintain, and improve our dashboards and features.
Authenticate and manage your account, process payments, and handle support requests.
Analyze usage trends to optimize performance and plan new features.
Communicate updates, security alerts, and promotional offers (you may opt out).
Detect, prevent, and address fraud, abuse, security risks, and technical issues.
 
3. How We Share Your Information
We do not sell personal data. We may share information with:

Service Providers: Third parties who help operate our service (e.g., hosting providers, analytics services, payment processors).
Legal & Compliance: Authorities when required by law (e.g., subpoenas, court orders).
Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you beforehand.
 
4. Third-Party Links & Integrations
Our Service may link to or embed third-party sites and services. This Privacy Policy does not apply to those third parties; please review their privacy policies before using them.

 
5. Cookies & Tracking
We use cookies and similar tracking technologies to:

Enable essential site functionality (e.g., maintaining your session).
Gather analytics on how you use our Service.
Remember preferences like language or theme settings.
You can manage or disable cookies via your browser settings or our cookie banner (if displayed), though disabling essential cookies may affect Service functionality.

 
6. Data Security
We implement industry-standard safeguards, including:

Encryption in transit (HTTPS/TLS)
Encryption at rest for stored data
Access controls restricting who can view or modify data
Regular security assessments and vulnerability scanning
 
7. Data Retention
Account Data: Kept until you delete your account, plus up to 12 months.
Usage Logs: Retained for up to 24 months, then aggregated or deleted.
Uploaded Files: Stored during your active subscription and for up to 6 months after cancellation, unless you request earlier deletion.
 
8. International Transfers
Your information may be stored or processed in data centers located outside your country. We use contractual safeguards to ensure your data remains protected in accordance with this policy.

 
9. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:

Access & Portability: Request a copy of your personal data.
Correction: Update or rectify inaccuracies.
Deletion: Ask us to delete your personal data.
Opt-Out of Marketing: Unsubscribe from promotional communications.
Manage Cookies: Adjust settings via our cookie banner or browser preferences.
To exercise any rights, please contact us using the information below.

 
10. Children’s Privacy
Our Service is intended for users aged 18 and over. We do not knowingly collect personal data from children under 13.

 
11. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect any changes. For material updates, we will notify you by email or via an in-Service notice at least 30 days before the changes take effect.

 
12. Contact Us
If you have questions or concerns about this policy or our data practices, please reach out:

Email: [email protected]

— End of Privacy Policy —